Our knowledgeable staff are passionate about providing families guidance and support during the funeral planning process and well after the funeral. Together, we can honor your loved one’s life while beginning your grief journey.
Terrence H. Robertson began his funeral career in 1992 as an apprentice of Funeral Service. In 1994, he graduated from Gupton Jones College of Funeral Service in Decatur, GA where he achieved National Board Certification. Shortly thereafter, he became a licensed Funeral Director and Embalmer in South Carolina. In 1995, he completed his undergraduate studies from the University of South Carolina and received a Bachelor of Science Degree with major emphasis in Business Administration and minor in Psychology.
In 1999, he began his funeral service career in Charlotte and attained his Funeral Service License in the state of North Carolina. Shortly thereafter, he was hired by Harry and Bryant Company as a Funeral Director. In the years that followed, he directed hundreds of funerals and developed an in-depth knowledge of local customs in the Charlotte area. As a continuation to address customer needs as well as the growing trend of discontent with commercialism in the funeral industry, in 2007 Terry founded Robertson Funeral & Cremation Service.
Today, Robertson Funeral & Cremation service provides a highly personalized service to hundreds of families every year in Charlotte and the surrounding areas. Mr. Robertson’s reputation is derived from the thousands of families he has served throughout his career as well as the many churches, ministers, social workers, and others he has had the privilege of working with. He is a member of Christ Church and Holy Comforter.
Doug joined the team in July 2018 after spending over 30 years in the financial services industry. He is currently attending Fayetteville Technical Community College working toward his diploma in Funeral Service Education to become a licensed Funeral Director. He is excited about his career shift and is looking forward to helping families during difficult times. Doug has a bachelor's degree in Accounting from Stonehill College and an MBA with a concentration in Finance from Babson College. He and his wife Susanne have lived in Charlotte for over 25 years and they have two grown children. They are both very active at Holy Comforter Episcopal Church and Doug is also President of the Charlotte Top-of-the-Week Rotary Club. In his spare time, he enjoys watching the Red Sox, seeing live music, and spending quality time with family and friends.
Gary D. Wilking, a huge Buckeye fan, has performed many roles throughout his various careers. After attending Ohio State University, he joined the US Army and served during the Vietnam Conflict. When he came home, he began a career in sales. From sales, he moved into the mortgage business where he worked with Cardinal Industries Mortgage Company for 15 years and rose to the position of President. After CIMC was sold, he moved into the field of Hospitality Management at a large church here in Charlotte. It was there that he met Terry. He really liked Terry's approach to the funeral business and began working with him in November 2009. His extensive business experience and knoweldge is invaluable. He is a licensed Funeral Director in North Carolina. Gary is a member of Forest Hill Church.
Tracy Gralton joined the Robertson team in 2021. She is a graduate of Worsham College of Mortuary Science in Chicago, IL. She also earned two associate's degrees at Valencia College in her home town of Orlando, FL. Tracy enjoys traveling, and listening to live music. She also loves animals, epecially her rescue mutt, Delia.