Our knowledgeable staff are passionate about providing families guidance and support during the funeral planning process and well after the funeral. Together, we can honor your loved one’s life while beginning your grief journey.
Terrence H. Robertson began his funeral career in 1992 as an apprentice of Funeral Service. In 1994, he graduated from Gupton Jones College of Funeral Service in Decatur, GA where he achieved National Board Certification. Shortly thereafter, he became a licensed Funeral Director and Embalmer in South Carolina. In 1995, he completed his undergraduate studies from the University of South Carolina and received a Bachelor of Science Degree with major emphasis in Business Administration and minor in Psychology.
In 1999, he began his funeral service career in Charlotte and attained his Funeral Service License in the state of North Carolina. Shortly thereafter, he was hired by Harry and Bryant Company as a Funeral Director. In the years that followed, he directed hundreds of funerals and developed an in-depth knowledge of local customs in the Charlotte area. As a continuation to address customer needs as well as the growing trend of discontent with commercialism in the funeral industry, in 2007 Terry founded Robertson Funeral & Cremation Service.
Today, Robertson Funeral & Cremation service provides a highly personalized service to hundreds of families every year in Charlotte and the surrounding areas. Mr. Robertson’s reputation is derived from the thousands of families he has served throughout his career as well as the many churches, ministers, social workers, and others he has had the privilege of working with.
Terry is married to Amanda K. Robertson, who serves as Rector of Church of the Good Shepherd in York, SC. Together, they have 3 sons; TJ, Townsend and Angus.
Gary D. Wilking, a huge Buckeye fan, has performed many roles throughout his various careers. After attending Ohio State University, he joined the US Army and served during the Vietnam Conflict. When he came home, he began a career in sales. From sales, he moved into the mortgage business where he worked with Cardinal Industries Mortgage Company for 15 years and rose to the position of President. After CIMC was sold, he moved into the field of Hospitality Management at a large church here in Charlotte. It was there that he met Terry. He really liked Terry's approach to the funeral business and began working with him in November 2009. His extensive business experience and knoweldge is invaluable. He is a licensed Funeral Director in North Carolina. Gary is a member of Forest Hill Church.
Dan is originally from Hamden, Ct and his calling to funeral service began during high school, working for his family's local funeral home. After graduating from Hamden High School in 1991, he pursued and completed his Mortuary Science Degree from New England Institute of Funeral Service in Boston, MA., and later obtained his Bachelor of Arts Degree in Biotechnology from Southern CT. State University. He worked with local funeral homes for many years in Connecticut until relocating to North Carolina in 2005. Up until joining Terry and his team in April of 2025, Dan has held several roles in both the corporate and family-owned settings. After several years of traveling in his latest roles, he took back to his original calling to helping families in their time of need, which is his true passion. He is a licensed funeral director and embalmer in both Connecticut and North Carolina, which accounts for his 30 years of experience in funeral service. Dan is married to his wife Evelyn and they have two daughters, Sydney and Ashley. When not serving families, Dan enjoys his time with family relaxing by the pool, watching movies and trying new restaurants. Dan and his family are members of Mecklenburg Community Church in Charlotte.
Charlotte is my hometown. I attended Kindergarten at Park Road Baptist Church, then on to Park Road Elementary, where Ms. Nell Bates was one of my favorite teachers. That was a great time of life, riding bikes, playing ball, and going to Carowinds. I got my first job there, when I turned 16 years of age.
I still attend the church I grew up in, Covenant Presbyterian Church. After graduating from Providence Day School in 1981, I went on to Winthrop College in Rock Hill, SC. While at Winthrop, I met my future wife Amy & we were married in 1991. The service was co-officiated by Father Allen of Saint Ann's Catholic Church & the Reverend Frank Mayes of Covenant Presbyterian. We are still at Covenant & have both been active in mission such as Habitat for Humanity (Charlotte & Avery County), Nourish Up, Room in the Inn, and Accion' Ministries in the Yucatan, as well as the Ministry of Faith in Reynosa.
I have been an usher for Covenant for 30 years and am currently on my 2nd round as Chairperson of the Ushers. We have a large group of volunteers serving as ushers, filling-out 18 teams that cover the various services each week & Wednesdays. I met Terry Robertson back around 1999, when I was ushering a funeral at Covenant. Who knew where it would go ? Over the years I kept seeing Terry & Doug Shaw at services. They asked me if I had any plans after I retired from Waterbury Construction & I told them that I didn't really have any firm plans. I have now been with Robertson Funeral & Cremation Service, fulltime, since October, 2024, after helping part-time for a fews years prior.
Helping others is very satisfying & my Dad encouraged me, at an early age, to help him at church & around the yard, and help my Mom around the house, when she would let me. My younger sister & her husband live in Charlotte & are very active at Trinity Presbyterian Church. My older brother is retired & lives in Virginia, after 30 years of service to Norfolk Southern Railway, and my Mom lives at Sharon Towers. Amy's Mom lives at The Carriage Club. I'm lucky that my family is relatively nearby.
It is very gratifying to be on the team at Robertson F&C and I'm very thankful for the opportunity to serve families in the future as a funeral director.
Tracy Gralton joined the Robertson team in 2021. She is a graduate of Worsham College of Mortuary Science in Chicago, IL. She is a former Apprentice Embalmer and Funeral Director. Tracy also earned 2 associate's degrees at Valencia College and attended University of Central Florida in her home town of Orlando, FL. Tracy enjoys traveling, and attending live music events. She also loves animals, epecially her rescue mutt, Delia.
